Your AI investment should move the ROI needle. Most don't. We fix that.
With 30 years of change management expertise,
we bridge the gap between AI capability and human readiness.
Why Most AI Initiatives Fail
Over 90% of organizational AI initiatives fail to deliver meaningful ROI (MIT), not because the technology doesn't work, but because organizations focus on the tool and neglect the people. No one with expertise in strategy or leading change is involved.
The result is painfully familiar:
New AI tools go unused, or people quietly work around them
Workflows speed up in one area and create bottlenecks in another
Leadership can't articulate what changed or why it matters
Token costs and licensing fees climb while results stay flat
The real problem is the gap between what AI can do and
what your people are ready to do with it.
How It Works
If this looks like your current AI strategy . . .
. . . we will give you a strategy like this.
Our Three-Phase Approach
Phase One — Diagnose
Like a physician, we examine before we prescribe.
We take your company’s vitals, assess your people’s readiness, provide an objective readiness score, define risks and opportunities, and determine a strategy and roadmap to success whereby AI can move your ROI needle. We help you prioritize AI solutions for your organization and the metrics that will demonstrate success.
Phase Two — Operate
Precise, specialized, skilled intervention.
We don't guess. We go hands-on inside your organization to map value drivers and workflows, then optimize them with AI. We marshal your internal data resources, design the details of your solutions, then implement the strategy from Phase One. Our network of over 40 AI expert consultants specializes in every possible solution. With them we assemble the right implementation team to match your strategy.
Phase Three — Heal
Recovery requires close attention and support.
This is the human side of the transformation that most consultants neglect. We stay with you, applying your change management plan, assisting and supporting you to lead your teams through the transformation until it is complete. We measure rigorously and hold ourselves accountable for honest reporting. We are there to monitor your success and continue to optimize your solutions as your needs and the AI tech evolve.
Who We Serve
If any of these sound familiar, we can help you:
You've invested in AI tools, but adoption has stalled.
You know you need to invest in AI to stay competitive, but you’ve heard (or lived through) nightmares about wasteful implementation attempts.
Some team members are working around the new system.
The board is asking for an ROI you can't yet show.
AI costs have exploded, but ROI is unchanged.
Since AI tools were introduced, morale has declined.
We work with the leaders and owners of healthcare organizations who are serious about making AI actually move the needle on their bottom line and quality of care, including
independent medical, dental, and chiropractic offices
group and specialty practices
urgent care facilities
ambulatory surgery centers
home health agencies
skilled nursing facilities
We make AI work for healthcare providers.
Ready to make your AI investment work?
We invite you to start a conversation about your specific challenge.
No pitch. No pressure. Just a direct, honest diagnosis of where the gap is and what it would take to close it.
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Gigi Gonzalez
Chief Executive Officer
Douglas Lundrigan, MBA
Chief Solutions Officer